
Our Google Reviews
Anita S.
2 months ago
Thankyou so much Florence for the beautiful funeral flowers for my close family friend dave Johnson they are amazing you went above and beyond to make them just the way I wanted them what a kind talented beautiful lady you are 100% recommend you
Response from the owner:Thank you very much for leaving us this great review. It's very much appreciated.
Usman Y.
4 months ago
In my opinion, Florence served me with great customer service in regards to communicating with me, listening to my request for flowers, and providing the flowers according to my request.
In my opinion, she has 32 years experience for a reason. Thank you.
I promise this is not a paid Advertisement. I paid for my roses. I try my best to be transparent.
Response from the owner:Thank you very much for leaving us this great review and for your custom.
Graham G.
12 months ago
Very helpful discussing flower options, super easy to talk with. Thank you
Response from the owner:Thank you very much for leaving us this review. Very much appreciated.
Leon H.
1 year ago
Lovely lady, lovely flowers, she was happy to help me with exactly what I was looking for and gave me options on price, very happy with my purchase would definitely return!
Response from the owner:Thank you so much for leaving us this great review. Very much appreciated.
Syeda R.
1 year ago
I first ordered funeral flowers for my sister in November 2024 I had to place the order over the phone as I was in a different city and they were absolutely beautiful made with care, sadly my other sister passed away a couple of days ago so I went in person this time to the shop and the lady was very polite and helpful she's made another beautiful floral arrangement and at a reasonable price aswel, I would definitely recommend to everyone 5*
Response from the owner:Thank you so much for your custom and for taking the time to leave us this review. Very much appreciated. I hope next time you order flowers it will be for a happy occasion.
N. L.
1 year ago
After being let down by another florist in 2023, I was told about Prima Flora and I would NEVER think about going anywhere else again. After having a lengthy discussion with this amazing artist, I knew I should expect perfection and somehow Florence was able to over-deliver. Everyone (including total strangers) complimented my wedding bouquet - family and friends still talk about it to this day.
Response from the owner:Thank you so very much for your fantastic review and for being such a loyal customer. Very much appreciated.
Florence.
mathew W.
1 year ago
Thankyou for the beautiful flowers, I would definitely recommend.
Response from the owner:Thank you very much for your custom and for leaving us this great review.
Dawn S.
2 years ago
Absolutely beautiful flowers for my mum's funeral, lovely lady brilliant to deal with ❤️
Response from the owner:Thank you for trusting us with your Mum's flowers and for taking the time to leave us this review. We appreciate it very much.
L P.
2 years ago
Fantastic service would highly recommend hand made and freshly prepared show boxes very good value for money.
If I could give a higher rating I would
Response from the owner:Thank you very much for leaving us this great review. Very much appreciated. Hope to see you again.
Andy P.
2 years ago
Rang first thing in the morning and hoped that they would be able to do something for me the same day. Not only did they manage to turn a bouquet around same day, the flowers were gorgeous and the exact colour scheme that I requested. Would 100% use this florist again.
Response from the owner:Thank you so very much for leaving us this great review. Much appreciated.
Lisa E.
2 years ago
I called this shop to order two bouquets of flowers. I wanted delivery to helmshore the lady was abrupt said it was 8 miles away which it absolutely is not. I said ok she then went on to shout at me about the distance I had explained to her I was in hospital and she upset me so much shouting at me I had to put the phone down. This was an incredible response to wanting to give this lady good business. Astounded by her response is an understatement!!
Response from the owner:I am very sorry you were upset by our telephone conversation. You rang our shop and asked if we delivered to Helmshore. I said we didn't.
I asked if you wanted to collect the flowers from the shop as we do lovely bouquets and you then told me you couldn't because you were not well. You mentioned that Helmshore was only 2 miles away and you knew this as you used to work in Helmshore.
I said trust me it is a lot further than 2 miles its about 8 miles. You would not accept this and kept insisting it was only around 2 miles. I was not shouting at you I was just trying to explain that Helmshore is a lot further away than 2 miles and you hung up on me.
If you ask Google the distance from Accrington to Helmshore you will find it is 6.7 miles. Please check this for yourself. I hope you soon get better and I am very sorry that I upset you.
Susan W.
2 years ago
I buy my flowers from here they are always beautiful and last very well
Response from the owner:Thank you very much for your custom and for taking the time to leave us this great review. It's much appreciated.
Tracey N.
3 years ago
Bought two red roses for my partner's funeral. Very well presented with added leaves and foliage. Listened to what had happened to him. Offered condolences, the shop has been going a lot of years have used them in the past and will do again.
Response from the owner:Thank you very much for taking the time to leave us this review. Much appreciated
Anita W.
3 years ago
I ordered some flowers for my friends birthday and I must say they are exceptional. I am over the moon with the service. Prima went above and beyond to fill my request. HIGHLY RECOMMENDED
Response from the owner:Thank you so much for taking the time to leave us this great review. It is very much appreciated.
Shona M.
3 years ago
Florence did an incredible job for My Fiancée’s birthday.She covered all the senses , the flowers I asked for were all there , flowers to give a beautiful smell , presentation , delivery and way more than I expected!
Dr M was thrilled to bits , Florence .
Thank you so much , you’re a flower goddess !
X
Response from the owner:Thank you so much for leaving us this great review and for your wonderful comments. Much appreciated. So glad you both loved the flowers.
Cam
3 years ago
Lovely woman runs the place, she was able to put me a bouquet together 10minutes just before closing time. Very polite, great flowers. Will be back
Response from the owner:Thank you so much for leaving us this review. Very much appreciated.
Fida I.
4 years ago
Called late at 5pm to see if they could make some flowers up. Lady did them and i collected past their closing time. Thank you for that. Flowers are beautiful too!
Response from the owner:Thank you very much for your custom and for taking the time to leave us this great review. Much appreciated.
tracey G.
4 years ago
I went to this lady for flowers for my grandads funeral from start to finish she was so helpful my flowers were absolutely amazing definitely go there again highly recommended
Response from the owner:Thank you so much for leaving us this great review. Very much appreciated.
kerry C.
4 years ago
Ordered flowers for my dads funeral. They were absolutely beautiful. Thank you so much
Response from the owner:Thank you very much for leaving us this review. Much appreciated.
Kath G.
4 years ago
Ordered some flowers. They were beautiful and delivered on the same day. My freind was over the moon. Nice lady to. Would definately use again.
Response from the owner:Thank you so much for leaving us this great review. I appreciate it very much.
vky J.
4 years ago
Awesome job love it
Response from the owner:Thank you very much for your custom and for leaving us this great review.
Victoria Chegs J.
5 years ago
Fantastic flowers and fantastic service!
Response from the owner:Thank you so much for leaving us this great review. We appreciate it very much. All the best for Christmas and the New Year.
Sameena Y.
5 years ago
Always able to get the flowers I need from here and fantastic quality too. They last a lot longer than the supermarket.
Response from the owner:Thank you very much for your custom and for leaving us this great review. Much appreciated.
Hair and Make up by T.
5 years ago
bad service They did not deliver the payed items, and they did not contact the mobile nr I gave them
I am very disappointed
Response from the owner:We have not received any order, payment, or telephone number from you.
In fact we have had no contact from you whatsoever.
THIS IS A FAKE REVIEW
Jason S.
5 years ago
Thank you so much for the beautiful arrangement you provided for my fathers funeral last week. It was absolutely perfect and you could not have been more helpful and kind. It just goes to show the quality and professionalism that you get from being in business for so long. Best wishes for the future.
Response from the owner:Thank you very much for taking the time to leave us this review. We appreciate it very much.
Gail T.
5 years ago
It was the first time I used this florist. I asked the lady if she could make me a sheath of sunflowers for my dearest friends funeral. The lady was very helpful, sympathetic and when I saw the flowers at the funeral they were beautiful. Definitely worth the money. Thankyou to the lady at the flower shop. 👍😁
Response from the owner:Thank you every so much for taking the time to leave us this review. Very much appreciated.
John G.
5 years ago
Hi Florence , Thank you so much , the flower's were beautiful. Mum loved them.
What can l say 5 stars plus.💐💐💐💐💐
Response from the owner:So glad your Mum liked them. Thank you so very much for leaving us this great review.
Mohammed S S.
5 years ago
Made to order
Response from the owner:Thank you very much for your custom and for leaving us a 4 star review.
Shirley E.
5 years ago
Called into this shop on Fri 24th Sept and knowing nothing about flowers myself I totally left everything to the lady in the shop, she was amazing, all I asked is for an arrangement for my friend's 65th birthday, I was definitely not disappointed when I went back the day after to collect, my friend loved them, they were amazing. My friend has sent me a picture today, 1 week after I collected them, and they are still just as beautiful as they were the day I collected them. All I can say is Thankyou so much and I will definitely recommend your flowers, customer service, professional service and everything about the shop. Thankyou again.
Response from the owner:Thank you so very much for your custom and for for leaving us this great review. Its very kind of you and is very much appreciated.
Lisa N.
5 years ago
They made a double heart for me it was beautiful smelled so fresh everyone said they were beautiful I thank prima flora for the beautiful flowers they did I'd gladly have this shop again for birthdays ect
Response from the owner:Thank you so much for leaving us this great review. Very much appreciated.
Marie T.
5 years ago
Absolutely superb customer relations. Fantastic service and most of all.....beautiful flowers. Delivered on time. Highly recommend Prima Flora.
Response from the owner:Thank you so much for taking the time to leave this great review and for your custom. Very much appreciated.
Shaun C.
5 years ago
friendly woman
That puts her heart in to making you flowers, and very fast delivery,
I would gladly recommend
💐🌻🌼🌸🌺 5 flower service
Response from the owner:Thank you so very much for your custom and for taking the time to leave us this great review. Much appreciated.
Farzana H.
5 years ago
Excellent service
Response from the owner:Thank you very much for your custom and for leaving us a 5 star review.
jenny D.
5 years ago
Response from the owner:Thank you very much for leaving us a 5 star rating.
Tina B.
5 years ago
Thankyou for the beautiful flowers ordered for our family funeral,, excellent service,, will be happy to use prima flora in the future ,,..
Response from the owner:Thank you very much for leaving us the great review and for choosing Prima Flora.
Sharon H.
5 years ago
Great service lovley lady nothing is to much trouble . Highly recommend x
Response from the owner:Thank you so much for the great review and for your custom. Very much appreciated.
[email protected] C.
5 years ago
Great to deal with and the best florist you will ever use. Special flowers from a special lady. I cannot recommend highly enough. If you want special flowers you need a special company. You will not do better
Response from the owner:Thank you so very much for your custom and for this great review.
Anita H.
5 years ago
I would highly recommend Prima Flora without hesitation. Florence offers a superb service. She is kind, considerate and courteous at all times. After my beloved mother passed away recently I ordered a funeral casket spray and to say it was absolutely stunning would be an understatement. It was beautiful exceeding all expectations.
Thank you Florence I will definitely be ordering from you again.
Response from the owner:Thank you so very much for choosing us for your mother's funeral flowers. I am so glad that you liked them so much. Thank you also for this great review and for all your custom. Very much appreciated.
Emma P.
6 years ago
Ordered a delivery for my mother-in -law’s birthday, absolutely beautiful flowers arrived! It’s now 2 weeks later and they are still looking as lovely. Great service, I highly recommend.
Response from the owner:Thank you so very much for the great review and for your custom. Thank you for uploading a picture of the flower arrangement as well. Much appreciated.
Janine F.
6 years ago
Florence & John have been perfect! Due to COVID we had to postpone our wedding to October, where our original florist wasn't available. I contacted Prima Flora and quickly had a response and a yes!
After my first phone call with Florence, I told her I wanted bright colours to go with my dress (navy) and funky flowers & foliage. Otherwise, go crazy! Giving her full creative licence to design my bride bouquet was the best decision ever! Photo of the flowers, absolutely stunning and looked amazing with my dress.
I requested a smaller version of it for my maid of honour, 2 buttons holes for the groom and best man, and 13 smaller button holes for the guests (as we had so few due to restrictions).
With no hesitation, I was given a price (excellent) and it was one of the best conversations ever as we both got rather giddy and excited. She's an absolute gem, totally had me at ease the entire time and gave me something else to look forward to on the day. Perfect, 1 million % recommend 🙂
Response from the owner:Thank you very much for the great review and for posting the picture of your bouquet.
Lee H.
6 years ago
Absolutely amazing service and beautiful flowers delivered to my partners works on time and with a personal touch to it.
The lady i spoke to rang me when we ran into issues on my side and was extremely helpful and attentive.
Will 100% be using these again.
Response from the owner:Thank you very much for the great review and for your custom.
Julie W.
6 years ago
Flowers are the freshest beautifully arranged...Customer service Wonderful.. Can't say enough this business...
Response from the owner:Thank you very much for the great review. Much appreciated. Hope to see you again soon.
J T.
7 years ago
Excellent service, made a beautiful bouquet while I waited, very chatty and friendly. Highly recommended.
Response from the owner:Thank you very much for the great review. Hope to see you again soon.
Paul T.
7 years ago
Response from the owner:Thank you very much for leaving us a 5 star review. Much appreciated.
Christopher Kenyon T.
7 years ago
Ive Been using this place for the last 10 years and the flowers are always perfect! Customer service is great. always happy, smiling and a very pleasant lady.
Response from the owner:Thank you very much for the great review and for your custom all these years.
Sophie R.
7 years ago
This woman is amazing. My mother in law got let down on the morning of her wedding with her flowers. So me and my husband went to this shop and asked if she was able to do 5 bouquets of flowers in literally half an hour and she managed to do it! Most florists would have said no. We are so thankful for her and she did an amazing job the flowers were beautiful!
Response from the owner:Thank you so much for the great review.
lee C.
7 years ago
Last minute flowers for mothers day. The lady arranged and delivered despite being so busy so my nan didn't miss out. Excellent and lovely service! 5*
Response from the owner:Thank you very much for the great review.
pat R.
8 years ago
I needed something really special and they provided me with exactly what i wanted. perfect job done.
Response from the owner:Thank you very much for your custom and for the great review. Hope to see you again soon.
stephen B.
8 years ago
Response from the owner:Thank you very much for the order and the 5 star review. Hope to see you again soon.
Gillian P.
8 years ago
Gorgeous place. Friendly and fabulous owner really helped us to choose funeral flowers.
Response from the owner:Hi Gillian Thank you for the great review.
Our Facebook Reviews
Cazza R.
4 years ago
recommends
Had some flowers delivered to Dill Hall today was told the delivery man was lovely and polite and the flowers are wonderful Can’t thank you enough as today is a special day made more so by your flowers big thank you will use again
Response from the owner:Thank you so much!❤
Sarah Jayne B.
5 years ago
recommends
My friend was let down with her florist for her sisters 60th, so it was a last minute dash to find someone who could help
I'm so glad that I found this place.
the service was second to none.
the lady who owns the place was absolutely wonderful and was able to help out.
I know by the cost of the flowers in the spray were far more than I paid for them.
They were beautiful.
Thank you so much.
it was really appreciated xxx
Response from the owner:Thank you so much for leaving us this great review. Much appreciated.
Ian E.
5 years ago
recommends
Always beautiful flowers no matter the occasion, and a pleasure to buy from. a lovely lady and a stalwart of the town.
Response from the owner:Thank you very much for the great review and for your kind words.
Jess S.
5 years ago
recommends
Thank you so much for the beautiful funeral flowers - perfect!!
Response from the owner:Thank you so much for your recommendation. It was an honour to be chosen for your family funeral flowers.
Wendy T.
5 years ago
recommends
Absolutely gorgeous flowers. I had a made to order Aqua bouquet for my work colleagues birthday. She loved them as did everyone else. I would highly recommend and would definitely buy from this lovely shop again. Thank you
Response from the owner:Thank you very much for your order and for taking the time to leave us this great review. Very much appreciated.
Yasmin S.
5 years ago
recommends
I ordered an aqua arrangement for my sister ‘s birthday and it was absolutely stunning .
My sister was very happy and totally surprised with the beautiful , quality bouquet .
Thank you so much Florence for making her birthday so special xx
I would definitely recommend Prima Flora Florist 100% 😁😁😘
Response from the owner:
Sara C.
5 years ago
recommends
Beautiful flowers, thank you so much x
Response from the owner:Thank you so much for your order and recommendation.
Sharon C.
5 years ago
recommends
Florence is a very accommodating caring person, nothing was too much trouble and the wreath she produced was fantastic. Thank you. Sharon.
Response from the owner:Thank you so much for leaving us the review and for your order. Very much appreciated.
Diana Shirley Valentine C.
6 years ago
recommends
Fabulous service, Fabulous flowers for my mums funeral. Florence is an absolute dream and nothing was too much trouble. John also for his prompt reply to my messages. Thank you so much ❤️
Response from the owner:Thank you so very much for the great review and for choosing Prima Flora.
Paul M.
6 years ago
recommends
very helpful and extremely prompt service thank you
Response from the owner:Thank you very much for your custom and for the great review.
Julie P.
7 years ago
recommends
Beautiful flower display for my dad’s funeral. The quality and selection of flowers in the display were wonderful.
Response from the owner:Thank you very much for the review and for your custom.
Pat L.
7 years ago
recommends
Thank you for providing a beautiful spray for my lifelong friend's funeral last week. Would highly recommend.
Response from the owner:Thank you very much for your custom and for leaving us a great review.
Lynn B.
7 years ago
recommends
Always beautiful flowers from this lovely lady.
Response from the owner:Thank you very much.
Linda D.
7 years ago
recommends
I use this florist from Canada for my family in Rishton. The service is 150% they went out their way to accommodate my two different orders, in rush circumstances (new grand child) and in difficult weather. So friendly and the final product is just so wonderful. Especially when you are putting your trust that they envision what you are requesting. Would never use any other florist. Great job on last order this weekend for the Christening - thanks as always Linda Davies
Response from the owner:Thank you very much for the great review.
Lorraine H.
8 years ago
recommends
Florence did my wedding bouquet 39 years ago it was beautiful also my Dads funeral flowers which was a car and caravan so beautiful.
Thank you so much Florence xx
Response from the owner:Thank you very much. Time goes by so quickly!
Umarah K.
8 years ago
recommends
Florence is fantastic! 🙂
She always gets it PERFECT for every occasion and her talent and passion shines through everything she does. Always a walk in the park placing an order and being around her lively persona is infectious.
Thank you for being the best local florist in town. �
Emrys C.
8 years ago
recommends
Fantastic service, flowers are beautiful as always
Sharon V.
9 years ago
recommends
Without a doubt the best florist around, friendly service, caring and attentive, beautiful arrangements....
Carol L.
9 years ago
recommends
I can always count on beautiful arrangements no matter what the occasion I would not go anywhere else, the last ones I got were for my husbands funeral they were stunning thank you Florence xx
Malc T.
10 years ago
recommends
When I lived in Oswaldtwistle, Florence was always my first and only choice for flowers for very special occasions, or even a treat for my wife or my mother. Whether it be birthday, funeral, Christmas or whatever, her understanding exactly what the situation was always made me grateful that she understood what I was trying to achieve. Long may she continue! X
Bernie W.
10 years ago
recommends
Very professional. Used her for years. Always helpful n full of advice if yr not sure what you want
This is our reviews page where you can read the Google and Facebook reviews that some of our customers have left for us.
